Category Operations

We embed risk-and-compliance at all levels, enterprise through to individual sprints and releases. Establishing active collaboration between functions (e.g., Risk, Security and IT), Scrum Teams and Business Units.

We manage security incidents from detection through to resolution and remediation.

We monitor networks and systems for malicious activity and policy violations.

We implement countermeasures to prevent security breaches that will adversely impact the confidentiality, integrity and availability of your business services.

Our Cyber Operations capabilities provide threat detection, response, containment and remediation for critical Digital Services.

In line with ITIL®, we provide Financial Management to manage budgeting, accounting and charging.

In line with ITIL® IT Service Continuity Management (ITSCM), we will manage risks that could seriously impact IT services. So that minimum agreed Service Levels can be achieved.

In line with ITIL®, we negotiate Service Level Agreements with the customers to design services in accordance with the agreed targets.

In line with ITIL®, we translate business needs and plans into capacity and performance requirements so that future capacity and performance needs can be fulfilled.