Change

In line with ITIL®, we will increase the success rate of implementing changes by assessing and planning modifications with affected business units. Minimising the risk of change to the infrastructure, applications, products and business services.
Whilst problem management identifies the root cause and a solution for a problem, implementing the solution is carried out using change control processes.
Features:
  • Reduce change resistance through practical tools and best practice approaches
  • Maximise the benefits of change, bringing people on the journey
  • Understand the change required, assessing your organisation’s readiness for it
  • Define and plan achievable people-centred change
  • Manage stakeholder engagement and communicate change effectively
  • Embed the behaviours and culture required to sustain change
  • Integrate change management with your project/ programme management
  • Develop sustainable change capabilities through knowledge and skills transfer
  • Identify and develop the change roles and skills needed
  • Skilled change resources to supplement and collaborate with delivery teams
Benefits:
  • Reduce delays and potential disbenefits through effective change management
  • Manage, communicate and embed change more effectively
  • Maximise intended change benefits, reducing delays and potential disbenefits
  • Minimise employee dissatisfaction, resistance to change and increase talent retention
  • Minimise and mitigate change related service degradation for customers
  • Understand and address any barriers to change before implementation
  • Sustain change benefits by developing the culture and behaviours required
  • Develop internal change capability reducing the reliance on external support
  • Accelerate delivery of change using skilled and experienced resources
  • Access expert change advice, deep knowledge and shared best practice

We deliver services and solutions by applying our Digital, Data, Technology and Cyber capabilities.

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Change

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