Dynamics365
Our experts build and deploy Microsoft solutions to transform operating efficiency and drive growth.
Working with new and existing users of Microsoft Dynamics, we provide comprehensive delivery of ERP and CRM implementations. We underpin our solutions with our wider expertise in SharePoint, Power Platform and other Microsoft 365 applications to create bespoke solutions such as Case Management tools.
Features:
- CRM using Dynamics 365 Customer Engagement
- Migration from on-premise to Dynamics 365 cloud
- Developing bespoke case-management services using Dynamics 365
- Mobile workforce management using Dynamics 365 for Field Service
- Project Automation services for workflow integration
- Marketing/lead generation and events using Dynamics 365 Marketing
- Business cases supported by proof-of-concepts
Benefits:
- Digital transformation, including engagement in change and user adoption
- Partnership approach to Dynamics 365 rollout and implementation
- A single version of the truth within Dynamics 365 CRM
- Automated workflow of business processes
- Auditing, reporting, analysis and BI across processes
- Rationalisation of processes and systems required to run services
- Improved efficiency and productivity using standard and automated processes
- Compliance to Technology Code of Practice and GDS Service Standards
- Better collaboration across process owners and digital services
- Improved customer relationships
We deliver services and solutions by applying our Digital, Data, Technology and Cyber capabilities.
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